Shipping + Returns
Shipping
All online orders are fulfilled at our fulfillment distribution center in Kansas City, Kansas. Once your order is placed, all orders ship out in 2-5 business days.
Local Dallas Pick Up
We no longer offer local pick-up for online orders, but encourage you to drop by Hands + Rose during our open operating hours to pick up some merch or books of your choosing in person! Located at our Dallas Campus at 1911 Wall Street:
- MON - FRI || 6AM - 4PM
- SUNDAYS || 8AM - 1PM + 3PM - 7PM
Returns
All sales are final. Please make sure that your order is correct at the time of checkout. Once your order has been fulfilled & shipped, we cannot make any adjustments. We do not accept returns.
If by some rare chance an item that reaches you is defected or damaged, please contact us at store@uroom.org to request a return. It's important to us to make it right!